Tie Score

I didn't think it was remotely possible. I was convinced that nobody had worse customer service than Comcast. I would have bet anything on that. OMG ???? I honestly believe that I was wrong. As much as I have nothing nice to say about Comcast, I have discovered another company that is neck and neck with the shit service and customer support that Comcast offers it's customers
   

Serius XM has risen to the occasion. They have managed to possibly hire the rejects of Comcast to work in the customer service and support department.  They have gone to extremes to manage to piss off customers by subjecting us to have (and that is questionable) a reasonable intelligent conversation with one of these so called customer support specialists.  They are not specialists. They are not people. They are not normal. They are robots simply reading from some dumb ass manual they have in front of them. They can't think. They can't make a decision. They can't reason. They can't do anything but tell you how sorry they are that you are having a problem.  This gives them time to look for the answers to your questions.  The reality is that anyone with a brain that knew what they were doing, and had some training, would probably be able to settle each and every problem in half the time.....But......
   

our society requires the most modern of modern customer support specialists to stay on the line and completely ruin our lives, frustrate us to death, and make us feel like we are fucking idiots not capable of figuring out our problem.....Mine was really simple and took almost an hour for several people to check it.  It was a simple math situation that involved a simple credit and a simple charge.  Nothing earth shattering, nothing major, nothing more than a difference of $21.00, but enough to ruin my day getting involved with some stupid robot make believe human person.....

So, those of you who have been fortunate enough to be both a customer of Comcast and Serius XM,  I say to you.....Don't ever call them.....Smoke a joint, drink some vodka, do whatever you have to do to escape that dreadful phone call.

Finally

 The time has finally come. I have been sitting on my ass long enough and not writing. Actually, I have moved cross country, abandoned 12 years of relaxing , non thinking, non aggressive everything to trade in the ocean for the mountains.  OK.....that being said I can get right to the point.
    

On one of my first days here in my new home what do I get ?????  Right. Right. And Right again.  A fucking bill from Comcast for this month.  Normally that would not be a problem, but I am not there. I don't have a Comcast account anymore. I don't have nor want anything to do with Comcast, however , they certainly don't want to get rid of me.
   

I called Comcast, or should I say tried to call Comcast ?  Who can ever manage to speak to someone live without being on hold for a half a day, or getting disconnected a couple of times ?  This is certainly the truth as anyone who has ever called Comcast will gladly attest too.  Ha, Ha....who hasn't called them from time to time ?

Finally (the same day), I managed to speak to a real live person ?????  I only asked one question.  "Sir", I politely said........If I returned all my Comcast equipment two weeks ago , cancelled service, and am looking at the receipt where this was done......Why the hell am I still getting bills from Comcast for a future period ? The phone line went silent as I imagined the rep looking thru his notes to figure out how to answer that ??????    Comcast ???????   I love you.......You make conversation for us almost on a daily basis because of your shit service and trained idiots called customer support agents....So thank you for that Mr. Comcast.

Magic Jackoff Plus

It's as easy as one, two, three, or so says that fucking annoying kid in the Magic Jack commercial that says...."This is Magic and this is Jack"....I hate that fucking little kid...He or she (I still can't decide) is going to grow up to be the worlds biggest liar, just as Mr. Magic Jack is.

   

Let me rewind a little. I have used Magic Jack for one year and decided to upgrade to Magic Jack Plus for several reasons. First of all the regular MJ was $29.95 for renewal as they raised their price in less than one year...But.....they did that so they can sell Magic Jack Plus for 29.95 as they obviously were phasing out the original one.  OK, I have no problem with that, except for some of the following.
   

 

The ads clearly say they will give you a telephone number, or you may keep your existing phone number.  The problem is keeping your existing phone number requires an additional $9.95 fee to transfer it to Magic Jack...Guess what ?  That seems pretty fair and reasonable, especially due to the fact you need a fucking magnify glass to see this little fact on your screen.  It usually pops up after you have paid and they it gives you the option to keep your own number.  Once again, I still think that is somewhat fair and reasonable because everything is difficult these days.

       

Now comes the part that has me so pissed off I want to scream.  The other day I renewed my Magic Jack Plus for year number 2.  No problem there until I went to make a call yesterday. (I use my cell for almost everything, but just have a land line for I don't know why ? )  I picked up the phone to make a cal and wham, bam, bang, crap......Some recording tells me I have to renew my number. Now the fun begins.....Naturally they have no live customer service to speak to, so it's off to the races with on-line communication with some idiot that only reads from a book and types exactly what she or he reads.
  

This live chat person should be shot, but goes on to explain to me this $9.95 charge is a yearly expense, although it is impossible to find out where it says this...Why should you have to pay yearly for keeping your number you have already paid to transfer it to MJ. ???? .She finally sends me a link to that information....What Bullshit...What a money maker. What a load of crap...How do we as consumers let them get away with this ?  It's not the $9.95 extra per year, but the fact that I think I am getting screwed with no pleasure.
      

And I replied to your stupid customer service request as POOR.......Magic Jack.....you win my award of the week for being "Unethical Bastards."    Hope you enjoy it.
      FYI.....Magic Jack service is fair to good.....Caller ID sucks as only has number and no names, but for the price for a line or extra line it is certainly worth it.. Also great if your using a fax.  I use my fax probably 3 times per year...It amazes me how some people don't know how to scan and use email, but insist of faxing......It is 1984 ? Right ?

Boobs of the Day

I was hoping that today would be one of those simple days where everything would go nice and easy.  Well in my messed up life that never seems to happen.  I have been expecting some business cards that I ordered for CRaPUSA about now.  I really needed them for the preparations of the Cynical Ridiculous and Pathetic upcoming TV show, and projected movie.  And if you believe that ??????

      Anyway, I ordered some business cards exactly 2 weeks ago from a company called Overnight Prints on line. I guess the name alone should have been a red flag that I was about to get screwed.  I looked at my account on line this morning and noticed the cards have not been printed as yet, and not scheduled to print until next Monday. Then of course they would be shipped by ground.

I remember initially ordering them and seeing it would be about 14-21 days to receive them.. I had ordered cards from this company before and knew that it was always shipped sooner. So I did what any red blooded person would do........Resort to calling their hot line and knowing I would have to speak to a real person.  I hate speaking to real people because they are always so fucking stupid and do nothing but read from some scripted menu that is in front of them. But, there was no alternative as there was no option on their web site.
      I am pleasantly greeted by some nice sounding lady who I am sure was some 400 pound animal trainer in her past life.  She proceeded to sweet talk me and tell me how she would gladly check my order and help me with my problem.....OK, so now its already my problem and not the company who has not gotten around to print my little order.  She tells me exactly what I already saw on the site.  Naturally I question her as to why nothing has been done to my order yet.....Her reply was classic......Sir, she politely says.......you checked standard shipping on your order and it will be printed on Monday.  I said what about the 2 weeks it has been sitting there on business card vacation.....She said.....Sir there was a weekend during that time and a holiday as well.......I said , What does that all have to do with shipping ? She said.......If you had checked priority shipping your order would have been shipped by now.......That is when I stopped being nice....In other words said I with a fucking attitude, "Standard orders just sit on their ass until such time as all the priority orders are filled ????? "  From the silence on her end, I knew I hit the jackpot.
      So Fuck You, Mr Overnight Prints....No more orders from me.........But I should have known better. Its like living in a home on Lakefront Drive.....You know there is no lake visible.

        Thanks for the bullshit lies and deception in your name.....Overnight Prints.



for easy shopping please go to zazzle.com/crapusa