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| I surrender Mr. Comcast |
I give up. I quit. I surrender. I don't want to fight anymore. I am willing to suffer whatever consequences are involved with this surrender as long as I don't have to see you, hear you, or know that you exist ever again.
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| Crapusa loves Comcast ? |
OK. We all know that none of the above will ever happen, nor will a surrender do anything but make me feel better for a few days. The realization is simply that Comcast is like any other large company. It is comprised of wonderful , skilled, talented people on one side...........and a bunch of stupid fucking idiots on the other. Actually, that seems to be true of most large companies, but today is your turn Mr. Comcast.
I have written several blogs about Comcast in the past, with the most recent one of last week which is
http://crapusa.blogspot.com/2012/06/miracles-do-happen.html (you can check that out because this a continuation of that. It's also so pathetic that each and every word is 100% correct and truthful.
Everything was wonderful after my last writing, until a day or two later I had the occasion to call their office to question something on my bill. It was a simple thing, and a nice lady there even told me she found an overcharge and was going to credit my account. I thanked her and asked her if that would effect anything with my service ? She said no, and that was it.
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| Pretty little Comcast phone support |
UNTIL about 20 minutes later when I entered my kitchen and put on my little set to check up on the news. Guess What ?????? Right again....There was that same error message stating "This device is not authorized, please call yada yada yada"......I couldn't believe it, but did the usual. Unplugged the box in hopes it would reset itself....But NO.....The Comcast lady did something....So I called up the tech support and after the usual bullshit, she made an appointment for the following day between 1-3...It's the wonderful two hour window they guarantee. What the fuck the guarantee means I have no idea ????? Anyway, at exactly 3.30 (one half hour late), this service person shows up. I explain to him the problem and tell him it is just a code that needs to be corrected from their office, as the same thing happened the other day.......But NO....This genius was going to reinvent the wheel. He decided that he needed to re splice all the connections, and then go to all points of cable entry to check everything. He just would not listen...Finally, he called his office and they corrected it over the phone in a few seconds....(after of course watching him fuck around for another half hour). He left, and I was happy again.
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| I Give Up |
OH.....but wait.....a little later I went to clean the box and TV where he was working and guess what ? The TV kept going on and off....Oh No.......It worked, as long as I didn't go anywhere near the box or breath in that direction....I tried to tighten all the wires, but no dice.
Another telephone call to my favorite cable company and another 15 minutes of trying to explain the situation....That was Friday and she was nice enough to offer to make an appointment for me on Saturday. I wasn't going to be home, so she said how about Sunday morning between 9 and 11. Great...Thank You...That was a pleasant surprise.
This morning (Sunday) at about 8.30 the cable tech shows up and I explain what happened. They had already given him another box to change out (of course that also was not the right one ), but he looked at the problem and one -two- three he knew what was wrong...He simply reversed the HDMI connection and said I would not have a problem again. I told him the story of the last tech and he had a good laugh as well. This other tech was so busy doing stuff he didn't have to, he simply put the HDMI cable back the wrong way....
Anyway, It was so refreshing to find a service person that knew what he was doing...How I would love to hire these folks above to be in my house the next time a Comcast service person does come. How is that for being optimistic ?????
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