Comcast Sucks Big Time

Am I feeling good.??????  Finally I have something to really bitch about and be pissed off about.  That F**ken thing is Comcast and all the idiots that work there.  I am so pissed now, it has even given me an excuse to make a cocktail with some nice Tito's Vodka, that should put me in a more relaxed mood shortly. I will go into the problem with Comcast in a moment, but first I need to vent about trying to speak to a complete human with at least part of a brain.  After calling the number, you are asked if it's English press one.......etc.... That is the first part of this bull shit.  After all, I still believe that I am in America.  OK, so now there are 4 different options, with about 4/5 choices under each option.  Naturally none of them apply to what I want, but what can a guy do ?  So you press anything and then try to press 0, which doesn't do a damn thing, and then get hit with a message telling you how my business is appreciated, but they can't speak to me for 7 minutes because there are other pissed off people ahead of me.  But the recording does ask me if I would like to participate in a brief survey after my business is completed.  Fuck No.....I just want to speak to some idiot, have them take care of my problem caused by them, and then hang the fuck up.  I don't want to be his or her friend, I don't give a shit what they think, say, or do, unless of course they solve their problem, which is now mine.  So finally this dumb ass female (I think ) answers and immediately starts to ask me questions although I can hardly understand her.  She merely wants to confirm my name, address, apt number, zip code, email address, last 4 of my social, and when I last wiped my ass.  She then questions me when I tell her my city is Singer Island, because that is not in their computer. ( The zip for Singer Island comes up as West Palm Beach or Riviera Beach, or Singer Island ) Don't ask me why or how this happens, but it does.  When she nicely tells me that I don't live in Singer Island, can it be somewhere else ??????????  I go completely ballistic on her.  I told her that I know where I live and that I don't give a shit what her computer says.  By now she is petrified of me and calling me sir and being especially nice.    So now I can go back to why I am so pissed.

About a week and a half ago I got a new Droid X.  I love it, but my reception in my apartment really sucks.  I can go on my balcony and get perfect reception, but not inside.  Something about being right on the ocean.  OK, so after bitching to Verizon, I get someone to send me a network extender which will get me perfect reception inside. This is a $250.00 piece of equipment, but they were sending it to me free.  The only thing is, I needed a wireless router to go with this. Now the fun begins. I find out that comcast will send me one free, but I need to pay $9.95 for shipping. OK, that is cool with me.  So a week ago I order one on line and print out a comcast receipt that confirms the order and even thanks me.  I also read where it will take up to 5 business days to receive it......Now the fun begins.....Today is the fifth day and I still don't have it.  That is what prompts me to call and find out when it was shipped ???????  So now we return to the first part of this where I discuss the calling to comcast.  When I finally do get to speak to a live person, I am told that he has NO record of me ordering this wireless router ?????????  Nice....... I calmly say to this idiot..........Idiot, I am looking at a printed receipt from Comcast that clearly says I ordered it and it would be shipped within 5 days.......I demand to speak to a supervisor, but they have all died and gone to cable heaven.  He then tells me that he is sorry, does not know what happened, but will order me another  one and not charge me for the shipping.  By then I am so disgusted that I finally say OK, and thank you.  I ask him if he has a confirmation for this and he says Certainly.......Wait one minute and I will get it for you as it is generated by the computer.   He then say It is.......................and the phone gets disconnected.....  I hate fucking Comcast...........BTW.........after my second drink I called back and someone else was able to give me the confirmation number, after of course, I refused to give them any information.  What are the odds of me getting this router ????????

 Comcast typical connection above.